Due to the nature of the product we supply, we only provide returns in limited situations where there was a problem with the product at the time it was delivered to you. We need to be notified of this within 3 days of your purchase arriving so we can arrange a replacement product or a refund.

In these instances, please contact us immediately to arrange pickup of your purchase.

In Australia: For Australia Post posted items, please keep the original packaging until you are satisfied with your purchase. If there is a problem you can repack the item and write RETURN TO SENDER on the packaging. This will avoid additional postal charges to you.